📄️ I already submitted my ID / other verification on [booking source, ie. Airbnb, etc] - why am I being asked to submit this information again?
📄️ Can I verify that the company I am booking with is using Autohost’s services?
📄️ Does Autohost share or sell personal data?
📄️ How can I request my data be deleted?
📄️ How long is data stored within Autohost?
📄️ My security deposit wasn't returned?
If a guest checks out and claims their security deposit was never returned, here's what to do:
📄️ What verifications are you running on guests?
📄️ Where are Autohost’s servers located?
📄️ Who has access to my information?
📄️ Why are you using Autohost?
📄️ Why is my ID upload failing?
Here's what to do if a guest is experiencing issues uploading their ID.
📄️ Am I actually charged a security deposit?
If the guest asks about the security deposit, here's what to say: