I already submitted my ID / other verification on [booking source, ie. Airbnb, etc] - why am I being asked to submit this information again?
Can I verify that the company I am booking with is using Autohost’s services?
Does Autohost share or sell personal data?
How can I request my data be deleted?
How long is data stored within Autohost?
My security deposit wasn't returned?
If a guest checks out and claims their security deposit was never returned, here's what to do:
What verifications are you running on guests?
Where are Autohost’s servers located?
Who has access to my information?
Why are you using Autohost?
Why is my ID upload failing?
Here's what to do if a guest is experiencing issues uploading their ID.
Am I actually charged a security deposit?
If the guest asks about the security deposit, here's what to say: