Autohost verification status
Refer to this article for guidance on how to handle your reservations.
Cancelling reservation for declined guest
After declining a high-risk guest reservation in Autohost, you need to cancel their reservation. Here's how to do that:
Interpreting Fraud Results
Learn how to interpret the fraud concerns highlighted in your flagged reservations.
Reservation Management
Learn how to interpret the results of Autohost's dynamic screening process.
Viewing your reservations
Learn about the reservations tab and how to examine individual reservations.
Interpreting Verification Results
Learn how to interpret the verification results of a reservation that's been flagged for review:
About Booking History
“Booking History” is a powerful insight provided via your guest’s reservation to give you insight into whether the guest has previously booked with your organization. Let's dig a little deeper.
Screening AI Chat
Autohost AI Chat is your personal assistant within Autohost, answering your questions about verification results and guest details.
Understanding the different reservation verifications
Each reservation goes through a series of verifications. Read through this article to find out what they mean.
Managing Security Deposits
Learn how to start, cancel, refund or claim a security deposit: