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Hostaway Integration Guide

Learn how to integrate Autohost with your Hostaway account.

Activation Steps​

Click on the integration link sent to you via email by your Autohost Onboarding Specialist, and follow the series of prompts to integrate your Hostaway account to Autohost.

Custom Fields​

Autohost will register the following three custom fields on your Hostaway account:

  • Verification Status
  • Guest Portal Completed
  • Risk Color

Verification Status​

This custom field will display one of the following four (4) statuses:

StatusReason
pendingSome information is missing or the verification did not start yet.
verifiedThe reservation has been automatically verified.
approveThe reservation was manually approved by a manager.
declineThe reservation was manually declined by a manager.

Guest Portal Completed​

This custom field will only have one of two statuses:

StatusReason
trueThe Guest Portal has been completed by the guest.
falseThe Guest Portal has not been completed by the guest and is pending.

Resources by Hostaway​